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Back in the saddle again!

Written by Diogenes on .

I seem to have beaten the odds!

My ASUS motherboard died a few weeks ago, and my heart sank. In addition to =RoC= withdrawal, I knew I had to endure the sixth circle of hell that is ASUS Customer Support. I filled out all the requisite forms to send in my board to the service center, and prepared my eulogy when I would receive the inevitable news of a denied RMA.

The first glimmer of hope came in the form of a "Repair in Progress" status the day after my board arrived. I was still in denial, however. I just knew they were luring me in for the killl.

But hark! I received an email stating my repair was complete less than two weeks later. Now, neither the email nor the customer support representative I called had any information whatsoever about the board's root cause or repair steps taken. I was afraid they'd just send the board back as is, and claim it worked when they tested it.

I waited in anticipation for my baby to come home. When she finally arrived.... it wasn't my baby. The motherboard ASUS sent back was either a new board, or (more likely) a refurbished model.

Either way, my PC lives! No errors (knock on wood) since. The lack of any documentation still worries me, but I'll just count my lucky stars ASUS actually fixed my problem.

-- Diogenes

Comments  

#4 YourDaddysGirlFriend 2015-10-10 00:15
#3 Lucius_D_Drago 2015-10-07 22:54
Glad you are back Diogenes aka Dorito
#2 L3th4l1ty 2015-10-07 21:38
Welcome back brother!!!


#1 lone 2015-10-07 12:51
Wow what a tragic story that seems to eventually lead to a happy ending. Now I feel as though there really is hope for us all out here in the world. :-)

Look forward to seeing you back.

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YourDaddysGirlFriend - 07:30

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sup all, hope everyone is doing well

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Giving a shoutout to all of the RoC players. Howdy

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Hello everybody I would like to play all German members the BF3 to a meeting in the TS together.

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:D

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